Faq

Product FAQs

Rest assured, all our botanicals are Certified Organic and follow the strict national and industry biodynamic standards set by the National Association for Sustainable Agriculture Australia (NASAA) and the Organisation International Agriculture Argentina (OIA).

We always recommend you consult with your healthcare provider prior to using any supplements if you're pregnant, breastfeeding, or trying to get pregnant. We provide ingredient information and relevant disclaimers for every product that you and your doctor may use to advise you further.

We always recommend you consult with your healthcare provider prior to using any supplements while on prescription medication for any conditions. Although some supplements are deemed safe, everybody is different and some may experience contraindications. We provide ingredient information and relevant disclaimers for every product that you and your doctor may use to advise you further.

As a rule of thumb, medicinal herbs usually take about 2 weeks to show noticable effect. Keep in mind that although you may not feel anything, your body is improving and generating a response. However, it depends on a range of lifestyle factors such as your diet, your body's history, your mentality, and the herb you're consuming. Some herbs display an immediate effect whereas others take time. Patience and trust is the key.

In order to keep your tea fresh, store in an airtight container and in a cool, dry place. You should avoid exposure to air, bright light, sunlight, and moisture.

Each formula has a best before date stamp at the back of the packaging which denotes the shelf life of the product. You can store your product in a cool, dry place and keep refrigerated for longer shelf life.

Shipping & Delivery

Domestic shipping can take up to 3 business days.

Foreign shipping could take up to 14 business days.

Due to global supply chain challenges, shipping times could be longer than usual.

Shipping rates can vary depending on your region and are calculated at checkout.

Yes, we offer free shipping for larger domestic orders. Check the cart to see the current deal on free shipping.

Yes, we ship our products all over the globe.

Please note that free shipping is not applicable for international orders and that shipping rates could vary depending on your region.